Settle into your ritual
- Drink water beforehand and avoid heavy meals within an hour of your session.
- Wear comfortable clothing; robes and fresh linens are provided for couples suites.
- Share health updates (pregnancy, recent procedures, allergies) so we can tailor your experience.
- Arrive fragrance-free when possible to respect guests with sensitivities.
Communication
Let your therapist know if you prefer quiet, conversation, warmer blankets or adjustments to pressure. We welcome feedback throughout your session.
Devices
Please silence phones and smartwatches to maintain a tranquil environment for all guests. We offer secure storage for personal items.
Tipping guidance
Gratuities are optional and appreciated for exceptional care. Most guests leave 18–22% via card or cash at checkout.
Booking & wellness considerations
Our policies ensure a smooth experience for every guest.
Cancellations
Please provide 24 hours’ notice to cancel or reschedule to avoid a fee. Same-day changes may incur 50% of the service cost.
Health & safety
Let us know of any fever, flu-like symptoms or contagious conditions so we can help you rebook when you’re feeling well.
Guests & minors
Only guests receiving services are permitted in treatment rooms. Minors (16–17) require a guardian signature and presence onsite.
Post-massage care
Drink water, stretch gently and allow up to 24 hours for muscle tenderness to soften. Contact us if you have concerns.
What our clients are saying
Live Google reviews direct from Nam Massage & Day Spa guests.